Student Grievances and Complaints

Complaints are defined as any student concern regarding the Perfect Technician Academy programs, services or staff. A student who has a concern about Perfect Technician Academy related issue is encouraged to schedule a conference with the Perfect Technician Academy Director to find resolution. If an issue is not resolved to a student’s satisfaction through this process, a formal written complaint may be submitted to the Director of the Perfect Technician Academy. An investigation will ensue and a written response will be provided to the student within ten business days after receipt of the student’s written complaint.

Please note that a conference is not required with the Director should you choose to file a written complaint.

Notification of Complaint to Texas Workforce Commission

A student who is dissatisfied with the Perfect Technician Academy Director’s response may file a written complaint with the Texas Workforce Commission at the following address:

Texas Workforce Commission Career Schools and Colleges

Room 226T
101 East 15th Street
Austin, Texas 78778-0001
Phone: (512) 936-3100

Additional information on filing a formal complaint may be obtained on the Texas Workforce Commission Career Schools and Colleges Website at http://www.texasworkforce.org/careerschools